Rules Center

Clear rules for buying and selling

All buyer, seller and platform-wide rules in one place. Please read the documents that apply to you before ordering, opening a store or requesting after-sales support.

Operated by: LinkupLogic Inc.

For buyers

Before you order, after-sales, refunds and disputes.

After-sales & Refunds Scope and Market orders, the small test order required for a first purchase of an account product, account checks and verification limits, email and rebinding limits, how to request after-sales support, how each product type is handled, and where refunds go. Applies to: Buyers · Version v5
Disputes & Appeals How buyer–seller disagreements are escalated, how the platform reviews them, and how to appeal a decision. Applies to: Buyers · Version v1

For sellers

Onboarding, listings, delivery, settlement and deposit.

Platform-wide

Order issues

For a problem with an order, open Order History, find the order and choose “After-sales”. The seller and our support team can both follow the progress.

Go to Order History →

Contact us

For account, top-up, store or rules questions, reach us through the Contact page or by email.

Contact page →

[email protected]

Operated by

LinkupLogic Inc.
1776 Broadway, Unit 2-1886, Denver, CO 80202, USA